Financial

Deposits

• How do I make a deposit? >
• Why did my deposit fail? >
• What deposit methods can I use? >
• When will my deposited funds become available? >
• Why do you need my ID to make a deposit? >

Withdrawals

• How long does it take to receive my payout? >
• What withdrawal methods can I use? >
• What are installments when I request a withdrawal? >
• How do I request a withdrawal? >
• How can I make a withdrawal via Bank Wire? >
• When are my withdrawal funds removed from my balance? >
• Can I cancel my withdrawal after requesting it? >

MatchPay

• What is MatchPay? >
• MatchPay Best Practices >
• How do I deposit with MatchPay? >
• How do I withdraw with MatchPay? >
• How do I report a problem with a MatchPay trade? >
• How do I create a MatchPay Account? >
• Can I redeposit a MatchPay withdrawal? >
• What are the benefits of MatchPay? >

General

• Are there deposit/withdrawal limits? >
• Are there deposit/withdrawal fees? >
• Where is the Credit Card Verification Form? >
• What is verified by Visa? >
• How do I Validate my Credit Card information? >
• How do I verify my Bank Account information? >
• What currencies do you support? >
• Do I need to enter my card details each time I make a deposit or withdrawal? >
• What are my different balances? >
• What will appear on my Credit Card statement? >
• What is SafeKey by American Express? >