Help

FAQ

Am I eligible for a bonus?

If you’re eligible for a bonus, you’ll find a list of bonuses available...

How do I create an account?

To sign up for a Slots account, all you need to do is click...

How do I request a withdrawal?

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How/where can I claim a bonus?

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What deposit methods can I use?

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How can I become a VIP?

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How are game odds determined at Slots.lv?

How are game odds determined at Slots.lv?

Account and Security

Why do I receive a security alert when using your site?

Slots.lv uses SSL encryption to ensure all information is secure.

How do I know my information is secure?

All sensitive areas of the site are protected by SSL (Secure Socket Layer)...

How do I create an account?

To sign up for a Slots account, all you need to do is...

How can I become a VIP?

At Slots.lv, we have an exciting Rewards Program that includes...

Bonuses

Am I eligible for a bonus?

If you’re eligible for a bonus, you’ll find a list of bonuses available...

What are wagering requirements / playthrough?

In order to protect against players who are only interested in claiming bonuses...

How/where can I claim a bonus?

At Slots.lv, we have a never-ending assortment of bonus options...

How long does it take to receive my bonus?

You’ll receive your bonus...

Deposits and Withdrawals

Can I cancel my withdrawal after requesting it?

You can cancel a withdrawal from the Withdrawal page...

How do I request a withdrawal?

In order to request a withdrawal, just follow these three easy steps:

Are there deposit/withdrawal limits?

Yes, limits are based on the deposit and withdrawal method chosen.

How long does it take to receive my payout?

We pride ourselves in having some of the most reliable...

Bitcoin

What is Bitcoin?

Bitcoin is a distributed peer-to-peer digital currency.

How does Bitcoin work?

The Bitcoin network is held together by the blockchain, which tracks every transaction ever made in the network.

What are the advantages of using Bitcoin on Slots.lv?

With Bitcoin, deposit and withdrawals are quicker, cheaper, more frequent, and guaranteed...

Is Bitcoin secure?

Bitcoin is renowned for being an extremely safe technology and has a strong track record for security.

How do I make a Bitcoin deposit?

Please follow these easy steps to deposit funds to your account using Bitcoin.

When will my Bitcoin funds be available to play with?

It could take up to 15 minutes...

Are there deposit/withdrawal fees for using Bitcoin on Slots.lv?

Slots.lv Casino does not charge any fees for Bitcoin withdrawals or deposits.

What are the Bitcoin deposit and withdrawal limits?

Yes, please refer to the chart below.

How do I request a withdrawal via Bitcoin?

In order to request a withdrawal, follow these easy steps...

Can I cancel a Bitcoin withdrawal after requesting it?

You can cancel a withdrawal request if the withdrawal payment...

What are the recommended Bitcoin wallets and exchanges?

For a full list of wallet options, check out Bitcoin.org.

How can I turn Bitcoin into cash?

Bitcoin can be exchanged online or in person.

Are there any transaction fees?

Most Bitcoin payments are processed with no fees.

Financial Issues

What currencies do you support?

What currencies do you support?

What is Verified by Visa?

What is Verified by Visa?

How do I verify my credit card or bank account information?

How do I verify my credit card or bank account information?

What will appear on my credit card statement?

What will appear on my credit card statement?

Technical Issues

Why can’t I view Slots.lv properly?

Why can’t I view Slots.lv properly?

Why can't I sign in to my account?

Why can't I sign in to my account?

Which games are available on mobile?

Which games are available on mobile?

How do progressive jackpots work?

How do progressive jackpots work?