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FAQ

How/where can I claim a bonus?

At Slots.lv, we have a never-ending assortment of bonus options...

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How are game odds determined at Slots.lv?

Account and Security

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Bonuses

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What games can I play with my bonus?

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Deposits and Withdrawals

Can I cancel my withdrawal after requesting it?

You can cancel a withdrawal from the Withdrawal page...

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Are there deposit/withdrawal limits?

Yes, limits are based on the deposit and withdrawal method chosen.

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Bitcoin

What is Bitcoin?

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What are the Bitcoin deposit and withdrawal limits?

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Can I cancel a Bitcoin withdrawal after requesting it?

You can cancel a withdrawal request if the withdrawal payment...

What are the recommended Bitcoin wallets and exchanges?

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Bitcoin can be exchanged online or in person.

Are there any transaction fees?

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Financial Issues

What currencies do you support?

What currencies do you support?

How do I verify my credit card or bank account information?

How do I verify my credit card or bank account information?

What will appear on my credit card statement?

What will appear on my credit card statement?

What is Verified by Visa?

What is Verified by Visa?

Technical Issues

What happens if I lose my connection during a casino game?

What happens if I lose my connection during a casino game?

How do progressive jackpots work?

How do progressive jackpots work?

Why can't I sign in to my account?

Why can't I sign in to my account?

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Why can’t I view Slots.lv properly?