Frequently Asked Questions (FAQs)

What mobile devices are compatible with Slots.lv Mobile?

• iPhone 3 and up (iOS)
• iPad
• Tablets
• Androids

Does it cost to play from my mobile device?

No, it’s free to play mobile casino games at Slots.lv and there’s no download required. All you need is funds in your Slots.lv account. Check with your network provider if any additional data charges and/or roaming fees apply to you.

Where can I get answers to my questions about Slots.lv Mobile?

When you’re using our mobile casino, see your account menu for information on our mobile slots, mobile casino games, terms and conditions and also for information on how to contact us.

What if I forget my account number or password?

You can retrieve your account number and password by calling 1-855-446-3770 or by visiting www.slots.lv. At the top right of the homepage click “Forgot your details?” and follow the instructions. Remember you can also sign in to Slots.lv using the email address you registered with.

How do I sign up, make a deposit or request a payout?

You can sign up to Slots.lv and make deposits from your mobile. To request a payout, call 1-855-446-3770 or sign in at www.slots.lv.

Terms and Conditions

$25 Mobile & Desktop Bonus ('Promotion') begins on September 14, 2015 and runs every week from Monday at 00:00:01 AM ET to Sunday at 11:59:59 PM ET (“Promotional Week”)

$25 Free Chip

• To qualify for the $25 free casino chip, players must wager a minimum of $250 on their mobile device (smartphone or tablet) and a minimum of $250 on their desktop during a promotional week.
• Maximum of one (1) bonus is awarded per player.
• If a player has already qualified for the previous Mobile Bonus, they are ineligible for this promotion.
• Players cannot redeem multiple free bonuses consecutively. If a player has redeemed one no-deposit bonus, a real-money deposit needs to have been made in the interim in order to be eligible to redeem a second no-deposit bonus. Redeeming two or more no-deposit bonuses in a row can result in the removal of subsequent winnings.
• The bonus amount will be sent in the form of a bonus code that must be redeemed for the player to receive their bonus. The bonus code will be sent to eligible players within 48 hours following the end of the Promotional Period.
• The $25 free casino chip bonus is subject to 60X rollover as well as a maximum withdrawal amount of $125 on winnings. Any winnings above $125 based on the bonus will be forfeited upon cash out.
• Forfeiting this bonus will result in the bonus and any subsequent winnings associated with it to be removed.
• Only play on slots (except 3D games), keno and scratch card games counts towards meeting the playthrough requirements for withdrawal. Play in any other game while the bonus code is still active will void all winnings.

General Terms and Conditions

• The general rules and policies of www.slots.lv shall also apply to the Promotion.
• Slots.lv has the right to cancel or withdraw the Promotion or change any of its terms at any time and without cause or notice.